FAQs
Absolutely. There is no commitment to our service.
No. We will leave a sticky note on your door letting you know that your yard was serviced.
Yes. We will do our best to honor the day of your choice.
We "poop N scoop" during weekdays, including major holidays. Although on occasion we may take a day off during a holiday and move your service day. Or we may provide service on a weekend. The bottom line, we work hard to service your yard in an expeditious (and thorough) manner.
We work during all weather conditions. However, during extreme weather conditions, we will service your yard on the next weather-permitting day.
No problem. Your service will be rolled over to the next scheduled visit. You will not lose any service days.
We do not offer refunds. In an unusual situation where you may have placed an order without first confirming our service area, for instance, we will issue a prompt refund minus processing fee that the credit card company will charge us.
We appreciate your referrals and will reward you with one free scooping. Not applicable on one-time service.